Security Guards, Houston, Texas - Security Service, Patrol Service, Alarm Response Service

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Commitment to Service

Security Guards, Houston, Texas - Security Service, Patrol Service, Alarm Response ServiceIt is our goal at PROFESSIONAL GUARD AND PATROL to provide our clients with the best service possible. As with all security companies, heavy reliance on people causes us to occasionally be disappointed by the performance of an individual employee. In an effort to address and reduce the frequency of problems caused by human shortcomings, PGP has taken the following steps to assure our clients that they are receiving the finest service available:

  • PGP has in-house dispatchers on duty 24 hour per day, 7 days per week.


  • PGP has a Command Supervisor capable of making decisions on behalf of PGP on duty at all times.


  • PGP provides its supervisors and clients with 24 hour per day access to the PGP Operation Manager.


  • PGP Field Supervisors conduct frequent inspections of our security officers.


  • PGP provides security officers that are well trained, closely supervised and competitively paid.

Our state of the art equipment includes:

  • PGP employees are equipped with a state of the art digital radio system utilizing GPS and cellular technology.


  • PGP equips its patrol vehicles with GPS equipment which tracks our vehicles at all times and assures Clients of immediate response from the closest available unit.


  • PGP offers its clients a GPS Based Tour Verification System which tracks the officers' movements and activities while on post.


  • PGP is in the process of implementing the use of an automated employee check-in (AEC) computerized time keeping system which verifies the officers' required call-ins and the location from which the calls were made. Failure to make the required call-in at the required time from the required location causes both the PGP dispatcher and duty supervisor to be notified.


PGP can provide its clients with any, or all, of the above equipment, as needed, to ensure that the client is getting the best quality service available.